Common questions about our honey, functional blends, and shipping.

Everything You Need to Know About XCALAM

Absolutely. All XCALAM honeys are 100% natural, unprocessed, and free from additives or preservatives. Our blends are made with pure jungle honey and carefully selected herbal infusions for safe daily use.

Keep your honey in a cool, dry place away from direct sunlight. Natural crystallization may occur over time — it’s a sign of purity, not spoilage. Simply warm it gently in water if you prefer a smoother texture.

Yes, we ship worldwide! Shipping times and rates may vary depending on your location. You’ll see all available options at checkout.

We want you to love your XCALAM honey. If there’s any issue with your order, please contact us within 7 days of delivery — we’ll be happy to assist or replace your product.

Yes. Our honey is harvested from wild, untouched environments, following sustainable and ethical beekeeping practices that protect the Melipona bee and local biodiversity.